Splashee accepts returns within 30 days of the delivery date. No service fees apply.

To qualify for a return, items must be in new, unused condition — free of stains, odors (including perfume), damage, or visible signs of wear — and must include the original packaging. Products must be unworn, unwashed, and unopened.

All returns will be carefully reviewed upon receipt, and any items that do not meet our return guidelines will be respectfully declined.

Once your return request has been submitted, we will email you with detailed return shipping instructions.

If you have questions, feel free to reach out to us at 📧 info.splashee@yahoo.com.

We’re sorry to hear that your item arrived damaged. Please email a photo of the damaged product along with your order number to 📧 info.splashee@yahoo.com, and our team will be happy to assist you with a quick solution.

Kindly note that we are unable to accept returns or issue refunds for damaged items reported more than 30 days after delivery.

As soon as we see that your item(s) are on their way back to us:

exchange requests, we’ll ship your replacement item(s) and send you a confirmation email with tracking details.

return requests, we’ll process your refund and notify you by email once it has been initiated.

Refunds will be issued to your original payment method. Please note that it may take 3–7 business days for the refund to appear in your account, depending on your bank or payment provider’s processing times.

Thanks to our 100% Satisfaction Guarantee, returns are simple and hassle-free. Here’s how to submit a request:

Just email our customer support team at 📧 info.splashee@yahoo.com with your order number and whether you'd like a return or an exchange.

Once we receive your request, we’ll approve it and send you detailed return shipping instructions via email. Be sure to check your inbox as well as your spam or junk folders.

After you've dropped off your package at your local post office, please contact us again with the return tracking number so we can monitor the shipment.

f you're not completely satisfied with the fit or feel, you can return or exchange your item within 30 days of delivery.

To request a return label, simply reach out to us at 📧 info.splashee@yahoo.com, and we’ll guide you through the next steps.

Our website displays prices in United States Dollars (USD) by default. You can easily switch to your preferred currency using the currency selector at the bottom of the page.

Please note that all transactions will be processed in USD at checkout, regardless of the display currency.

Splashee accepts a wide range of payment methods for your convenience, including:

Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Amazon Pay, Afterpay, Apple Pay, Google Pay, Shop Pay.

Your payment is completely secure, and your personal information is kept private at all times. All sensitive data is encrypted to ensure the highest level of protection throughout the entire checkout process.

Shipping Times & Rates

Estimated delivery within 3–7 business days

Please note that these timeframes do not include the standard processing time of 1–2 business days needed to prepare your order for shipment.

Important Notice:

During periods of high demand, such as the Black Friday season, order processing and delivery may take longer due to increased volume and slower logistics. We appreciate your patience and are doing our best to ensure your order arrives as quickly as possible.

If you accidentally entered the wrong shipping address at checkout, please contact us as soon as possible at 📧 info.splashee@yahoo.com. Our team will do our best to update the address before your order is processed.

Please note: We can only make changes if your order has not yet been shipped.

To avoid any delivery issues, we recommend reaching out immediately to ensure your package arrives at the correct location.

Yes, Splashee ships to most countries worldwide! 🌍

We’re proud to make our products available globally so kids everywhere can enjoy safe, stylish swimwear.

Order processing depends on product availability and successful payment authorization. Please note that during periods of high demand, availability may change while your order is being prepared.

Most orders placed on business days are processed and shipped within 1–2 business days.

🚫 We do not ship on weekends or public holidays.

Orders placed during these times will be dispatched on the next business day.

If your order hasn’t arrived or appears to be lost in transit, please contact us at 📧 info.splashee@yahoo.com.

Our team will be happy to assist you and work to resolve the issue as quickly as possible.

Most in-stock items from Splashee are shipped directly from our manufacturing partner in China.

We’ve teamed up with a certified supplier that holds both ISO 9001 (quality management) and ISO 14001 (environmental management) certifications. This ensures that every product meets high standards of safety, durability, and environmental responsibility.

To maintain these standards, Splashee conducts regular audits at the facility multiple times per year, ensuring that ethical production, sustainability, and quality control remain at the heart of our operations.

We work closely with global distribution partners to make sure your order arrives quickly and reliably — no matter where you are in the world.